"As the world's leading power equipment manufacturer, Cummins has always been the industry leader, in addition to assiduous technological innovation, more importantly, customer-centric. At this stage, in order to meet the diverse needs of users, Cummins is creating a "new Cummins", ISG engine is Cummins has fully studied the needs of China's customers, is a heavy-duty engine products tailored for Chinese users. The establishment of the 'Fukanghui' club is a new customer-centric Cummins. Milestones." Cummins Global Vice President, Cummins China Chief Technology Officer Peng Lixin mentioned in his speech.
Fukanghui
The establishment of the "Fukanghui" club aims to build a "participatory" communication platform for truck users. On the one hand, we use this platform to collect customer opinions and suggestions on the use of engines produced by Foton Cummins, so that we can provide better guidance and services for use; on the other hand, we can use this platform to understand the needs of users and allow users to participate in The development of the engine and even the manufacturing process has enabled Foton Cummins to continuously provide products and services that exceed expectations.
Award ceremony
"Focusing on user needs, focusing on power technology, and focusing more on your life," is the eternal promise of the "Fukanghui" Club. It takes the user's business as our own business, and puts it in place for users' needs and interests. Pursue excellence. "Fukanghui" will provide users with preferential and high-quality engine maintenance, while relying on Cummins China Regional Service Center, customer support platform, and more than 2,000 authorized dealers of sole proprietorship and joint venture companies, and Foton Daimler's professional service stations all over the country. The high-speed service point provides users with emergency rescue services, and responds quickly and eagerly.
At the inauguration ceremony, Ma Jing, Director of Customer Support at Foton Cummins, awarded the first batch of VIP elite members of “Fukang Hui†to 12 Cummins ISG engine customers from Zhejiang, Shandong, Shaanxi, and Hebei, and hired him as an ISG superconsulting consultant. For those VIP elite members of the "Fukanghui" Superpower Corps, Foton Cummins will also provide preferential car purchases, configure one-on-one service specialists, and provide professional fuel-saving driving training according to the different needs of VIP members to help members improve the team's Operational efficiency.
"Fukang Hui" Club Members Visit Cummins ISG Engine Factory
“By visiting the Foton Cummins Plant, I feel that Foton Cummins is a young and dynamic company that has given me more confidence in Foton Cummins and the Cummins ISG engine. Even more gratifying is that here I have known With so many like-minded friends, we are all people who love heavy trucks. Today, the establishment of 'Fukanghui' made me feel that we found the organization and it was my honor to be the captain of the 'Fukanghui' Superpower. I will Together with everyone here, we will discuss the leading technologies of engines and heavy trucks to provide reference for more heavy truck users and contribute to the development of China's heavy truck power and modern logistics industry!†said Chang Bin, Captain of the Super League.
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